Privacy Policy

Last Updated: 11-02-2025

Spice Symphony by Soorya (previously Masala Cafe by Soorya) (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We may collect the following types of information:

• Personal Information: Name, email address, phone number, shipping address, billing information, etc.
• Non-Personal Information: Browser type, IP address, device information, and browsing behavior.
• Payment Information: Securely processed through third-party payment gateways. We do not store your payment details.

We use the information collected to:

• Process and fulfill orders
• Communicate with you regarding orders, updates, and promotions
• Improve our website, products, and customer service
• Comply with legal obligations

We do NOT sell or rent your personal information. We may share your information with:

• Service Providers: For payment processing, shipping, and marketing services
• Legal Authorities: When required by law or to protect our rights and safety

We implement industry-standard security measures to protect your data. However, no online platform is 100% secure, and we cannot guarantee absolute security.

We use cookies and similar technologies to enhance your browsing experience. You can modify your browser settings to decline cookies, though this may affect site functionality.

You have the right to:

• Access, update, or delete your personal information
• Opt-out of marketing communications
• Request information about how your data is used

To exercise these rights, please contact us at info@masalacafebysoorya.in.

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites.

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about this Privacy Policy, please contact us:

• Email: info@masalacafebysoorya.in
• Business Hours: Mon - Sun 09 am - 09 pm

Thank you for trusting Spice Symphony by Soorya with your personal information.